FAQ Support
Got questions? We've got answers.
Redmix Support
Typically replies instantly
Hi! How long does delivery take for a new mattress?
Sent
Hello there! 👋 Most orders are processed within 24 hours. Depending on your location, free standard shipping takes between 3 to 7 business days.
Redmix Team
That's great. What about the warranty on the mattress?
Sent
We stand by our quality! Every Redmix mattress comes with a comprehensive 5 years warranty, ensuring you sleep peacefully knowing your investment is protected. 🛡️
Redmix Team
What kind of base or bed frame do I need?
Sent
Redmix mattresses are designed to work on any firm, flat surface. This includes platform beds, slatted bases (with slats no more than 3 inches apart), or box springs.
Redmix Team
Do I have to keep the mattress in the box when it arrives?
Sent
You can keep your mattress in its box for up to 30 days after delivery. After that, we highly recommend unboxing it so the premium foams can fully expand and decompress properly for your best sleep. 🛏️
Redmix Team
Type a message...